During our educational sessions, we guide our clients in how to use our analytical tools. We hold introductory demonstrations for new users and also arrange “tricks of the trade” seminars, where we provide more advanced advice and handy solutions to common questions. When substantial updates of our programs are to be released, we also offer courses on the implemented improvements, building upon and consolidating already acquired knowledge.
Through these courses, customers have the chance to learn how to use available data to facilitate the decision-making process and reach informed decisions. Taught either on-site or online, the courses also make sure that our services reach all relevant personnel within an organization.
Our educational service is complemented by our excellent customer support, which provides our clients with answers to their day-to-day questions. All customers also have access to technical documentation that makes it easier for both new and experienced users to deepen their knowledge regarding how to best use our products.