Customer support

As one of our most appreciated services, our customer support receives many calls and e-mails from our customers on a daily basis. Some have technical questions regarding the calculations in our reports, the functionality of our analytical tools, or how different settings affect the shown numbers. Others come with suggestions for new functions or analyses. Our knowledgeable personnel listen, answer questions, and provide fast service.

We are proud of the high quality of our customer support, which is one of the things that our customers usually mention in their feedback to us. We always strive to work in close contact with the client and become even better at what we are doing. Through our customer support, we get invaluable ideas on a daily basis, which we quickly transform into improvements of our services and products.

Together with our educational services, our customer support also contributes to making sure that all of our clients have the relevant knowledge for the use of our products and services.